Shipping policy

Shipping Policy

1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed slightly.

2. Shipping Time
Estimated delivery times depend on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a tracking number via email or SMS where applicable. While we aim to meet estimated delivery times, actual delivery may vary due to courier delays or other external factors beyond our control.

3. Shipping Rates
Shipping charges are calculated and displayed at checkout. Any promotional free shipping offers will be clearly stated on our website or during checkout.

4. Order Tracking
Once your order has been shipped, tracking details will be provided so you can monitor the status of your delivery. If you do not receive tracking information within the expected timeframe, please contact us.

5. Delivery Issues
We are not responsible for delays caused by courier services or incorrect address information provided by the customer. Please ensure that all shipping details are accurate. If a parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for re-delivery.

If you have any questions,feel free to contact us at info.mionutri@gmail.com